Frequently Asked Questions

Have a question about your bill, how to use one of our services, or other simple questions pertaining to your Tri-Lakes Internet service? Here you will find a list of answers to some frequently asked questions.

Q: Can I pay my bill online?

A: Unfortunately, at this point, there is no way to pay your bill online through Tri-Lakes. However; some banks do have a method of automatic bill pay through them.

Q: What methods of payment can I use to pay my bill?

A: Tri-Lakes currently accepts the following methods of payment: cash, check (via USPS mail or drop off), credit card, debit card, check card.

Q: When I log into Webmail; it says password is invalid or the mail box is in use. Why is this?

A: First; ensure that that you are putting in your full email address in the first box. If you have done this; contact support by phone and one of our technicians will assist you further.

Couldn't find the answer to your particular question? Call (417)-335-7889 and one of our technicians will gladly assist you.